Terms and Conditions

 TERMS OF SERVICE

Please make sure that you have read the Terms and Conditions below before using our website:  Vietnamairline.travel, an online portal for train ticket booking  in Vietnam. By using, making booking with Vietnamairline.travel, you acknowledge that you understand and accepting to all the Terms and Conditions stated here.
 
Flight Booking
Making online flight booking, select the itinerary you would like to travel on Home page, or you can choose one train, then book your ticket, or email the following information to booking@vietnamairline.travel
• Name of passengers (as it appears in passports)
• Passport Number
• Your nationality
• The exact dates of travelling
• Your preferred flight(s)
• Ticket type you would require (Economy or Business class)
• Number of adults and children (noted with ages at the time of travel) accompanied (if any)
• The payment method: Credit card or banking transfer
The booking is effective only when you make the payment. Our website will send E-tickets via your email.
 
RATES
Unless specified otherwise, rates are quoted in US dollars. The fares rates are for one way or round trip, including airport tax, airport fees & service charge. Also, baggage allowance is also included in our fare price.
 
PAYMENT
•  Credit Card: We accept payment through all major credit cards. You can send a request online on our website and we will provide you with a secure payment link after booking have been confirmed.
•  When your booking has some mistakes cause my system and the seats are not available, We will refund 100% to your credit card and You can get this money within 15 days.
•  Bank transfer: Bank transfers can be made from your bank account abroad. We will provide you with our banking details at the time of confirmation of the booking.  
Your bank account will be debited under the company information of Vietnam Travel Services.
 
Cancellation
We are not expected Passengers cancel their reservation. But in Case of force majeure, You have to cancel your flight tickets, the charged fee will be applied belong to class and the time of cancellation. All cancellation must be sent via email and we will confirm the details to you again.
After Your cancellation accepted via email. We will refund the different charged to your credit card (if any). You can get this money within 15 – 20 days!
 
SPECIAL NOTE
Vietnamairline.travel is a third party booking agent and managed by Blue Ocean Travel (BOT), which allow customers to reserve train ticket online in advance. All above things belong to Rights of BOT and don’t violated any information on our website.